Frequently Asked Questions
Can I use SpotsBooking if I'm under 16?
No, you must be at least 16 years old to use our platform in compliance with Dutch data protection laws.
What if I'm 16-18 years old?
You can use the platform, but we recommend parental guidance for bookings and transactions.
Does SpotsBooking handle my payments?
No, all payments are made directly to the service provider. We only facilitate the connection.
Can I cancel my booking?
Yes, you have a 14-day withdrawal right for eligible bookings, plus any additional rights provided by the service provider.
What data do you collect?
Please see our Privacy Policy for detailed information about data collection and your rights.
How do I delete my account?
You can delete your account through platform settings or by contacting customer support.